Unlike a traditional concierge or butler, Karims are described as “talented individuals focused on outstanding service and trained to anticipate guests’ lifestyle needs”.
They are available 24 hours a day with a service that is “inconspicuous yet provides a personalised level of care”. This ranges from arranging bespoke tours to unpacking suitcases, organising car hire to making dinner reservations.
Until September 5, the Jannah Burj Al Sarab is offering two nights for the price of one, which comes with that guest-dedicated helper, free high-speed WiFi, use of the rooftop pool and gratis entry to many attractions across the UAE capital.
Jannah Hotels & Resorts also has properties in the Eastern Mangroves area of Abu Dhabi and in Dubai Marina.
For info and to book go to www.jannah.ae
Alternatively call 02 201 6222 or email firstname.lastname@example.org